Apr 2, 2021 | Claims and Disputes, Financial Services, Regulatory Compliance, Webinars
As new leadership takes hold at the Consumer Financial Protection Bureau (CFPB) and the COVID-19 virus continues to impact the lives of consumers, 2021 seems poised to undergo significant changes in supervisory and enforcement activity. Concerned about the...
Mar 25, 2021 | Claims and Disputes, Financial Services, Regulatory Compliance
The end of the COVID-19 pandemic is nearing, and so are the forbearance and credit reporting accommodations from the CARES Act legislation enacted in March 2020. David Uejio, acting director of the Consumer Financial Protection Bureau (CFPB), recently stated that the...
Nov 17, 2020 | Corporate Finance and Restructuring, Retail
COVID-19 has forced structural change in how retailers serve their customers. The global pandemic forced retailers across the country to weigh options in serving customers. Uncertainty still exists in gauging how consumers may react to the COVID threat. Shopping...
Aug 10, 2020 | Claims and Disputes, COVID-19 Recovery Funds, Financial Services, Regulatory Compliance
Servicing of consumer finance loans has been an “in-person” activity historically, with the ability to physically wave a hand or raise a flag and have a supervisor walk over to assist with a particularly nettlesome customer issue. Moreover, handoffs between different...
