Will the COVID-19 pandemic change the way health insurers reimburse for telemedicine? It already has.
In March 2019, JoAnna Younts wrote that widespread adoption of telemedicine would require health insurers to rethink how they reimbursed for remote-care services. In the throes of the COVID-19 pandemic, with the need to embrace telehealth taking on new urgency, she checks in on health plans’ progress.
Faced with an unprecedented public-health crisis, many health insurers are quickly shifting the ways they reimburse for telehealth services—to help not only those who have or might have contracted the COVID-19 virus, but also plan members who require other health services but can’t visit a doctor under shelter-in-place orders.