During a recent BRG | Prism Nurse Executive Forum, panelists identified three servant leadership behaviors—or an intent for leadership to focus on actions to serve—as paramount to success: placing people first, remaining calm and decisive, and focusing on purpose. Success in this environment requires leaders to modify daily routines and behaviors proactively. When leaders are visible, acknowledge perspective, give support, and engage staff in decision-making where appropriate, they foster staff engagement, trust, and organizational loyalty.

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