John AuerbachMichael Jelen, and Jenny McVey write about how the COVID-19 pandemic has highlighted the urgency to incorporate remote capabilities into compliance programs (tele-compliance). They discuss how tele-compliance involves a comprehensive rethinking of how data, process, people, and tools work together to improve compliance effectiveness; and review the tele-compliance transformation for the monitoring and oversight function.

Read the article in Policy & Medicine. (subscription required)

Read the first part of the series, “Compliance During a Crisis – Have You Incorporated Tele-Compliance into Your Business Continuity Plans?